Hosting Setup

How to start hosting

Listing a home on Spbnb has never been easier or more customizable. You’re just a few steps away from earning money and reaching millions of global travelers.

Control how you host

Host whenever you want

There’s no minimum or mandatory time you have to host, so you can block off dates when you’re not available.

You can also set rules about your availability, including:

  • Min/max nights a guest can stay

  • How far in the future guests can book

  • Advance notice needed before a booking

Quickly coordinate calendars

To avoid getting booked when you can’t host or have an existing reservation, you can connect your Spbnb calendar with your other calendars. This allows you to keep all calendars up-to-date automatically.

Set prices you feel good about

You get to choose your nightly prices, and our pricing tools can help you decide. You can also easily add custom details like:

  • Cleaning fees

  • Weekly discounts

  • Special prices for specific times of year

Establish rules for your space

To help set expectations, you can add House Rules that guests must agree to before booking. If a guest breaks a rule after they book, you can cancel the reservation without penalty.

Advertise to millions

Guidance to get you set up

As you’re creating your listing, we’ll ask you the questions that guests want to know about when booking. You’ll describe your home, providing details like what’s special about the space, including any quirks they can expect.

Tips along the way

If you’re having any trouble getting booked, we’ll provide you with advice on prices, settings, and other updates that can help you get reservations faster. And experienced hosts in our Community Center can pitch in, too.

Millions of global guests

Once you’ve completed your listing, guests from all over can find your home in search results. There are millions of potential Spbnb guests each night and we have tools to help you get reservations that work for you.

Get hosting support

Resources throughout

As a host, the Spbnb community always has your back. For helpful tips and suggestions, you’ll find a robust Help Center, hosts in our Community Center, and a number of hosting toolkits.

We’re here for you 24/7

Our global team is standing by 24/7 to support you by phone, email, and live chat. The team can help you with everything from issues creating your listing to concerns about guests.

Your neighbors host on Spbnb and no host’s style is the same.

How much does it cost to list my space?

Signing up for Spbnb and listing your home is completely free.

Once you receive a reservation, we charge an Spbnb service fee for hosts, generally 5%, to help cover the cost of running the business.

How should I choose my listing’s price?

The price you charge for your listing is completely up to you. To help you decide, you can search for comparable listings in your city or neighborhood to get an idea of market prices.

Additional Fees

  • Cleaning fee

  • You can either incorporate a cleaning fee into your nightly price or you can add a cleaning fee in your pricing settings.

  • Other fees

  • To charge extra fees outside of your rates (like a late check-in or pet fee), you must first disclose these potential charges to guests prior to booking and then use our Resolution Center to securely request payment for additional fees.

How can Spbnb help me with setting prices?

Spbnb’s Smart Pricing tool lets you set your prices to automatically go up or down based on changes in demand for listings like yours.

You’re always responsible for your price, so Smart Pricing is controlled by other pricing settings you choose, and you can adjust nightly prices any time.

Smart Pricing is based on the type and location of your listing, the season, demand, and other factors (like events in your area).

What is required of guests before booking?

We ask everyone who uses Spbnb for a few pieces of information before they travel with us. Guests need to have this info completely filled out before they can make a reservation request. This info helps make sure you know who to expect, and how to contact the guest.

Spbnb’s requirements for guests include:

  • Full name

  • Email address

  • Confirmed phone number

  • Introductory message

  • Agreement to your House Rules

  • Payment information

Guests are expected, but not required, to have a profile picture. You may also ask guests to provide ID before booking their space.

What should I do if I'm uncomfortable hosting someone?

If a guest is breaking one of the House Rules you’ve set or has made you feel unsafe through their actions, you can decline their reservation request or cancel the reservation.

Before you've accepted a reservation

We have a number of checks in place to make sure you receive qualified guests. That said, you can decline an individual reservation request and it won't negatively impact your listing's placement in search results.

After you've accepted a reservation

If you've already accepted the reservation, you can cancel it. You may be subject to cancellation penalties if the guest hasn’t broken any House Rules.

What protection do I have against property damage?

The Spbnb Host Guarantee provides protection for up to $1,000,000 to a host for damages to

covered property in the rare event of guest damages above the security deposit or if no security deposit is in place.

The Host Guarantee program doesn't cover cash and securities, collectibles, rare artwork, jewelry, pets or personal liability. We recommend that hosts secure or remove valuables when renting their place. The program also doesn't cover loss or damage to property due to wear and tear.